https://youtu.be/IxyajuPv2gY
Health Literacy and Quality of Care
Two things I learned from today's class are: 1) Health literacy is an important part of understanding what is going on when it comes to healthcare. It is more common than not that a client won't be able to read or understand what you need to relay to them. It is important to make sure the you express information to your client in a way they understand. You want the client to walk out of the appointment feeling like they have all of their questions answered. 2) Quality of care is important to get clients to return for therapy. One of the main reasons clients will not come back is because they were not pleased with their quality of care. Try to make the client feel comfortable, don't make them wait long, and make sure they are treated with dignity and respect.
Hi Emily,
ReplyDeleteYou did a great job on your video! I love that your rose was that your CI was a manager of the site and you got to see variations of different types of therapy. That works out great that one of you your level II rotations is in hand therapy so you got a feel for the setting now and could prepare. Can't wait to see ya after break!
-Eryn
Emily,
ReplyDeleteI really enjoyed hearing about your site! I am glad it was a positive experience for you. I know that this rotation helped to prepare you for your level II rotation. It is good that you got to see a variation of things in this setting. It is definitely helpful that your CI exposed you to documentation and managing others. I know you are going to do well on your next rotation!
- Martha